Upon placement of an order and receipt of that order by Norbulingka Institute, customers will be sent a confirmation email. Once an order has been shipped, customers will receive an email with a tracking number.
For any questions regarding orders, please contact email@example.com. We will always make our best efforts to accommodate requests for expedited processing.
Possibly! Please contact us at firstname.lastname@example.org and we will do our best to help you with your order.
We accept Mastercard, Visa, American Express, Discover, and PayPal.
Currently all prices are shown and sold in USD. If you wish to pay in your local currency, please kindly email us at email@example.com with your order details and we will be able to send you an online invoice payable by Paypal or Credit Card.
Once your order ships, you will receive an email with a tracking number within three-five business days that will allow you to monitor the shipment of your order.
Norbulingka offers worldwide shipping through FedEx, direct from our Institute on the foothills of the Himalayas, to you.
Norbulingka ships to the shipping address provided by the customer. Norbulingka is not responsible for lost or missing orders due to an incorrect shipping address provided. Shipments returned to Norbulingka as undeliverable may incur additional shipping fees to resend. Unless otherwise noted, all orders are shipped with delivery confirmation, but not signature confirmation. Signature confirmation can be provided upon request.
Please kindly also note that all customs and duties will be paid by the customer.
Because of Norbulingka Institute's location in Dharamsala, India, please allow at least two weeks for shipping.
Tracking notifications will be sent within 3-5 business days after your order placement.